Shipping policy
At ZAVIXO, we're committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.
Order Processing
- All orders are processed within 3 business days (Monday–Friday, excluding holidays).
- Once your order has been processed, you will receive a confirmation email with your tracking information.
Shipping Times
We offer FREE Worldwide Shipping on all orders.
Estimated delivery time is up to 2 weeks after your order has been shipped. Delivery times may vary depending on your location, customs processing, and local courier services.
Please note that deliveries to rural or remote areas may take longer than the estimated timeframe.
Order Tracking
Once your order has been dispatched, you'll receive a tracking number via email so you can monitor your shipment every step of the way.
Shipping Delays
While we strive to meet our estimated delivery times, occasional delays may occur due to weather conditions, customs clearance, carrier delays, or other unforeseen circumstances. We appreciate your patience and understanding.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided at checkout.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact our support team as soon as possible. We'll work with the shipping carrier to help resolve the issue and find the best solution for you.
Contact Us
If you have any questions about your order or our shipping policy, please don't hesitate to contact our customer support team. We're always happy to help.